My Oracle Support Banner

Payments Fail When Same Bank Account NUmber, Routing Number And Account Holder Name Used (Doc ID 1556729.1)

Last updated on JULY 23, 2018

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.


Getting the following error when paying with a bank account that was previously successful for the same customer:
                       The payment process failed due the errors listed below. Please contact your system administrator


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.