R12:CE: Clicking on ‘Record History’ in ‘Bank Accounts’ Window Throws "You Have Encountered an Unexpected Error". (Doc ID 1557451.1)

Last updated on OCTOBER 26, 2015

Applies to:

Oracle Cash Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Bank

When attempting to click on the Record History icon in the Bank Accounts window for upgraded and new bank accounts in release 12.1.3
the following error occurs.

ERROR
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Note: the same issue occurs in the Banks window.

STEPS
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The issue can be reproduced at will with the following steps:
1. Ensure Patch 10421110:R12.CE.B to enable the Record History icon in the Bank Accounts window.

2. A the Record History icon to the Bank Accounts Information page:

a. Go to Cash Management > setup > Bank account

b. Select any bank account > Update account

Personalize Main page of account information :

change Record history attribute from inherit to True at all levels.

3. Navigate to the System Administrator responsibility/System Profiles window enable the FND:Record History Enabled Option profile at the Responsibility and User level. Save.

4. Navigation: View > Bank Accounts
Double click on ‘Bank Accounts’
Search for desired bank account number
Shows Bank Accounts window:
Account Number: ***7541
2. Click on ‘Radio-button’ against the displayed bank account
3. Click on ‘Record History’ icon at the far right to get unexpected error.


Cause

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