Cannot Update Number of Promise Field in Advanced Collections Mass Promise Tab
Last updated on DECEMBER 15, 2017
Applies to:Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
Business requirement is to spread collection promise for total account balance over 12 months.
Is there a way to modify the Number of Promise field to 12 months on the Mass Promise tab of collections agent responsibility?
It is grayed out and defaults the value as 1.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms