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Is It Possible To Create Service Request Notification Rules For Specific Service Request Types? (Doc ID 1558800.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Is there a way for notification rules to be created for specific request types?

 

Solution

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In this Document
Goal
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