ARXCUDCI - Customers Form Error ORA-29877: Failed In The Execution Of The ODCIINDEXUPDATE Routine (Doc ID 1559121.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Trading Community - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

In 11.5.10.2, the following error is received when trying to enter a new customer or update an existing customer in the Customers Standard form (ARXCUDCI):

Error

APP-AR-96282: Error: The following SQL error occurred:
ORA-29877: failed in the execution of the ODCIINDEXUPDATE routine
ORA-20000: Oracle Text error:
DRG-11110:  inter media are not ready yet for queueing DML

 

Run hz_location_v2pub.update_location and it also fails with the same error:

The following SQL error occurred: ORA-29877: failed in the execution of the ODCIINDEXUPDATE routine
ORA-20000: Oracle Text error: DRG-11110: for queueing DML.

 

Users were able to update customers successfully before. Also this issue occurs for all customers across all operating units and not just a few.

Changes

 There are no changes to the environments.

Cause

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