R12.1.3 AGIS When Create Customer Association get "You have encountered an unexpected error" and "IndexOutOfBoundException"

(Doc ID 1559370.1)

Last updated on SEPTEMBER 27, 2017

Applies to:

Oracle General Ledger - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, AGIS

When Click create association button, it works fine for Supplier Association, but for Customer Association, the following error occurs.

You have encountered an unexpected error. Please contact the System Administrator for assistance.

Click here to get further error messages shows :-

The issue can be reproduced at will with the following steps:
1. Setup Customer / Supplier association
2. Click review customer and expand to see bill to location
3. Click create association button, error page is displayed.


The following patches have been applied:
For Supplier Site:   <Patch:13578253>:R12.FUN.B
For Customer Site: <Patch:13412919>:R12.FUN.B


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms