NullPointerException in Create/Update Work Order page with message about ReleasableResourcePooledExecutor$MyWorker.run (Doc ID 1559381.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, After application of patch 11866539 (to deal with issue described in Note 1340887.1) , and bounced Apache and OAcore, when go to create a Work Order OAF page, the following error occurs.

ERROR
-----------------------
Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:620)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
................................
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:662)
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.eam.workorder.webui.CreateUpdateWOPGCO.processRequest(CreateUpdateWOPGCO.java:106)
..............................


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply patch 11866539
2. Bounce Apache and OAcore
3. Maintenance Super User > Work Orders tab > All sub-menu link > click "Create Work Order" button



Cause

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