Not All Mails Are Sent When Using Notify Functionality (Doc ID 1559386.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Not all mails are sent when using the Notify functionality.

Additional info:
---------------------
Patch 15844605:R12.OTA.B has been applied.

EXPECTED BEHAVIOR
-----------------------
Emails are sent to all selected learners.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create class
2. Enroll +10 learners
3. Waitlisted 1 learner
4. Go to Notify to raise emails
5. Email sent using text version for enrolled learners with Enrolled status.

Cause

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