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Employee's Information Not Current In Checklist Screen (Doc ID 1559535.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP5 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP5 version, Manager,HR Views,Emp Directory

ACTUAL BEHAVIOR
---------------
Find when viewing employee information on the Allocated Checklist, not all of the information displaying is correct. If an employee has a supervisor change during their employment, the first supervisor the employee had is the one that displays in the checklist as the current supervisor. Also find that all the information on the Summary region - Employee Name, Manager, Organization and Job displaying is not correct. So those employees whose name has changed display their names as of the hire date.

EXPECTED BEHAVIOR
-----------------------
Expect to see the current information for the employee in the Allocated Checklist and not the original information from when the employee was hired.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as HR Professional.
2. Select Allocated Checklists
3. Query an employee who has just been terminated.
4. Select Action.

RESULT
The off boarding/Separation checklist displays. The Supervisor Name for the employee is incorrect.



Cause

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In this Document
Symptoms
Cause
Solution
References


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