An Error Occurs When Attempting To Click on Products & Services Tab (Doc ID 1559537.1)

Last updated on APRIL 27, 2017

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to click on Products & Services, the following error occurs.

ERROR
-----------------------
"The setup of the Products and Services section for Supplier Profile Management has not been completed properly. No value has been assigned to the Products and Services setup profile option. An administrator will need to define the profile value to complete the setup"

STEPS
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The issue can be reproduced at will with the following steps:

STEPS 1:
1. Login to Payables Responsibility
2. Navigate to Supplier / Supplier Inquiry
3. Click on Products & Services
4. See the error:
- The setup of the Products and Services section for Supplier Profile Management has not been completed properly. No value has been assigned to the Products and Services setup profile option. An administrator will need to define the profile value to complete the setup

STEPS 2:
1. Go to Purchasing Super User > Setup > Profile Management Configuration > Products And Services Setup
2. See the error
- The setup of the Products and Services section for Supplier Profile Management has not been completed properly. No value has been assigned to the Products and Services setup profile option. An administrator will need to define the profile value to complete the setup
- The Products & Services category setup is a one time event

From <Note 1483788.1> - "Error Message "Setup of the Products and Services section for Supplier Profile Management has not been completed properly" Appears When Accessing the Products and Services Page During Registration..". there is no list available to select the segments.

Changes

 

Cause

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