Cannot Drilldown To a Requisition from Work Order Details page

(Doc ID 1559653.1)

Last updated on AUGUST 26, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle iProcurement - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On Application Release 12.1.3, on Materials tab, within Work Order Details page, under Maintenance Super User responsibility:

When attempting to to drilldown to a requisition related to a direct item, by clicking on requisition number link, the following error occurs:

ERROR
-----------------------
"You have encountered an unexpected error"

Additional Error details are showing like:

## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.icx.por.reqmgmt.webui.ReqDetailsCO.getReqSummaryRow(ReqDetailsCO.java:427)
at oracle.apps.icx.por.reqmgmt.webui.ReqDetailsCO.processRequest(ReqDetailsCO.java:252)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
- after navigating to Materials tab, on Work Order Details page, user is clicking on the Requisition number link, for the requisition related to a direct item;
- at this point, there is error message displayed.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms