APPS.MO_GLOBAL Error with Run Mass Appraisal Creation and Run Mass Notification from HR Professional V4.0 (Doc ID 1559663.1)

Last updated on DECEMBER 21, 2016

Applies to:

Oracle Performance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, WPM

When attempting to fire the Run Mass Notification program or the Run Mass Appraisal Creation from the HR Professional V4.0 responsibility
the following error occurs.

## Detail 0 ##
JBO-30003: The application pool
(ebsuatsrv.firstcitygroup.comPROD1521oracle.apps.fnd.cp.srs.server.RequestAM)
 failed to checkout an application module due to the following
exception:
oracle.jbo.JboException: JBO-29000: Unexpected exception caught:
oracle.apps.fnd.framework.OAException, msg=Application: FND, Message
Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.sql.SQLException:
ORA-20001: SQL_PLSQL_ERROR: N, ROUTINE, MO_GLOBAL.INIT, N, ERRNO,
-20001, N, REASON, ORA-20001: APP-FND-02901: You do not have access
privilege to any operating unit. Please check if your profile option MO:
 Security Profile includes any operating unit or the profile option MO:
Operating Unit is set.
ORA-06512: at "APPS.FND_MESSAGE", line 509
ORA-06512: at "APPS.MO_GLOBAL", line 36
ORA-06512: at "APPS.MO_GLOBAL", line 757
ORA-06512: at "APPS.MO_GLOBAL", line 700
ORA-06512: at line 1

 

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. HR Professional V4.0
2. Performance Management
3. Click Run Mass Notification
or Click Run Mass Appraisal Creation
4. See the Unexpected Error



WORKAROUND
HR will have to run the program from the Submit Request form.

ADDITIONAL INFORMATION

Financial modules not used

Cause

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