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"Manager Action" Errors with ORA-06502: PL/SQL: numeric or value error: Character String Buffer Too Small ORA-06512: At "APPS.HR_UTIL_MISC_SS, Line 2337 (Doc ID 1559675.1)

Last updated on JULY 07, 2020

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP5 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


When attempting to start a "Manager Action" on some employee manager gets "Unexpected Error".

FND_LOG_MESSAGES show the following error:

java.sql.SQLException: ORA-06502: PL/SQL: numeric or value error: character string buffer too small
ORA-06512: at "APPS.HR_UTIL_MISC_SS", line 2337

The issue can be reproduced at will with the following steps:
1. Manager SSHR
2. Manager Actions > Select an employee


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