Accessing Attribute Groups Raises Error: Oracle.Job.RowNotFoundException:JBO-2560 / ORA-06512 At APPS.EGO_EXT_FWK_PUB

(Doc ID 1559844.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to access the Attribute Groups page, within the Item Catalog Category (ICC) the following error occurs.

Error
oracle.job.RowNotFoundException:JBO-2560: Unexpected error encountered while trying to retrieve the next row from JDBC ResultSet for collection AssociationsVO

Except Details
This is a snippet from the exception details.

Steps
1. Development Manager > Setup > Setup Workbench
2. Select an ICC by clicking on the hyper text name of the ICC
3. Click link, in the left side menu, to access the the Attribute Groups for that ICC
3. Immediately get the error on the attribute page

Business Impact
The issue has the following business impact:
Due to this issue, users cannot access the Attribute Group page. They will not be able to control which attributes are available to the items.
Without this functionality, item user defined attribute information will be incomplete.

Cause

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