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Error 'address1 Must Have A Value’ Occurs When Creating A Contact In The Contact Center Form (Doc ID 1559958.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Customer Care - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Contact Center

When attempting to create a contact in the contact center form the following error occurs.

Error

Column address1 must have a Value


Steps to Reproduce

The issue can be reproduced at will with the following steps:
1. Open the contact center
2. Select create contact button.
3. Enter all the required details and the address details.

Try to save it, the error occurs.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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