Error 'address1 Must Have A Value’ Occurs When Creating A Contact In The Contact Center Form
(Doc ID 1559958.1)
Last updated on JULY 14, 2020
Applies to:Oracle Customer Care - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Contact Center
When attempting to create a contact in the contact center form the following error occurs.
Column address1 must have a Value
Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. Open the contact center
2. Select create contact button.
3. Enter all the required details and the address details.
Try to save it, the error occurs.
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