Email Messages fail to be Downloaded from the Inbox of the Email Server Account (Doc ID 1560090.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version,

Email Messages fail to get downloaded.

The Email Center Download Processor is up and running and moves emails from the 'Inbox' Folder to the 'Oracle Processed' or the 'Oracle Retry' Folders. However a small numbers of emails remain stuck in the Inbox and do not get moved.


Cause

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