Internet Explorer Cannot Display Web Page Error when Clicking Email Address Link

(Doc ID 1560169.1)

Last updated on AUGUST 10, 2017

Applies to:

Oracle iRecruitment - Version and later
Information in this document applies to any platform.
***Checked for relevance on 06-Mar-2015***



Clicking mail link opens mail compose page from Outlook, but browser also shows 'Internet Explorer cannot display the webpage.'

For browser to remain on same page while email opens.

The issue can be reproduced at will with the following steps:
1. iRecruitment Recruiter.
2. Click iRecruitement Home.
3. Click Requistions Tab.
4. Query Job Title.
5. Select a vacancy that shows applicants.  Click the number located in the Applicant column.
6. Click the email address of any applicant
The following error will occur:
A window will open showing error 'Internet Explorer Cannot Display Web Page.'
A second window opens in MS Outlook - addressed to the applicant ready for the composition of an email message.


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