Mass Meter Readings After Adding Five Rows And Entering Data, Rows Disappear (Doc ID 1560488.1)

Last updated on OCTOBER 23, 2015

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

In mass meter readings page after searching for a meter or asset number, the add five rows button is selected and the five rows are returned. Once a new meter is entered in the second row and the user tabs out of that field the five rows added are deleted/removed and only the original row is displayed.
If user doesn’t search for a meter name and only clicks add five rows button, each individual row can be populated with a different meter without those rows disappearing.

EXPECTED BEHAVIOR

Five rows added to remain displayed.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User
2. Click on Assets tab
3. Enter criteria in meter name field (or Asset Number field)
4. Click Go button
5. Meters are returned
6. Click Add 5 Rows button
7. Enter a different meter name
8. Tab out of field or select meter using magnifying glass
9. The five rows that were added disappear

Cause

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