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Service Request Form: After Selecting A Value From a List of Values the Cursor is Not Moving To Next Field Automatically (Doc ID 1560654.1)

Last updated on MARCH 22, 2019

Applies to:

Oracle Teleservice - Version 12.0 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.

Symptoms

 On release 12:

 

On the Service Request form Header , the cursor is not moving to the next field automatically after choosing a value from a list of values.

 

On release 11i, the cursor is moving automatically to the next field

 

Changes

 upgrade to release 12.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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