Receipts Workbench - Error Applying Receipt: "ORA-01403 ; FRM-40735: WHEN-VALIDATE-ITEM trigger raised unhandled exception ORA-06502"

(Doc ID 1560826.1)

Last updated on JANUARY 13, 2017

Applies to:

Oracle Receivables - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.4 version, Receipts Related

When attempting to apply a specific receipt to an invoice, the following error occurs:

ORACLE FORMS APPLICATION INFO:
username=APPS,current_form=/app01/PROD/apps/apps_st/appl/ar/12.0.0/forms/US/ARXRWMAI.fmx,user_nls_character_set=UTF8,user_nls_lang=AMERICAN_BRAZIL.UTF8,user_nls_language=AMERICAN,user_nls_territory=BRAZIL,operating_system=UNIX

After clicking the "Details..." button in the error window, the following two errors appear:

ORA-1403: no data found
FRM-40735: WHEN-VALIDATE-ITEM trigger raised unhandled exception ORA-06502

A trace shows the following query as the one throwing the ORA-01403 error:

Cause

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