Supplier Responsibilities Not Appearing Upon Login (Doc ID 1560907.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Contract Lifecycle Management for Public Sector - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Supplier Responsibilities Not Appearing Upon Login for new supplier users.

New supplier users should be able to see the responsibilities assigned.

Replication Steps:
The issue can be reproduced at will with the following steps:
1. Create a new supplier user via Supplier User Administrator
2. Assign him to the right company that was created and selected the appropriate responsibilities
3. Log in as this user
4. See responsibilities not showing up to the left hand of the screen.

No error codes are showing up.

 

Not using a DMZ configuration.
Have two environments and one is working fine.


Cause

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