"No Tender_Collab_Servprov record found" Exception During Retender in a RAC Environment
(Doc ID 1560941.1)
Last updated on MAY 06, 2022
Applies to:Oracle Transportation Management - Version 6.2.7 to 6.3.3 [Release 6.2 to 6.3]
Information in this document applies to any platform.
Within a RAC environment, when attempting to re-tender out a shipment to another Service Provider, the following error occurs.
-- Expected Behavior
The shipment would be re-tendered to the next service provider if the shipment is declined
-- What is working
The shipment is tendered out to the first service provider and occasionally the second service provider
The issue can be reproduced at will with the following steps.
1. In a RAC environment tender out shipment to a service provider
2. Decline the tender and the shipment will be re-tendered to the next service provider.
3. Attempt to accept or decline the shipment, the error is then generated.
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