My Oracle Support Banner

Details Button Grayed Out On Interactions Form In Advanced Collections (Doc ID 1561261.1)

Last updated on FEBRUARY 23, 2015

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Why is the Details button greyed out in the History Tab when Type is Interaction?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.