Rates and Elements are Ending and Restarting with no Calculation Changes
(Doc ID 1561596.1)
Last updated on JUNE 10, 2021
Applies to:Oracle Advanced Benefits - Version 18.104.22.168 and later
Information in this document applies to any platform.
On 22.214.171.124 and 12.1 versions:
Find that after processing a life event, rates in benefits and associated benefit element entries are ending and restarting even though no changes have occurred with the value.
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query a currently enrolled employee.
3. Process any life event.
- See that the rates are ending and restarting without changes to calculated values.
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In this Document