Transactions Workbench: Query of Invoice from Transaction Form Error - FRM-40301: Query Caused No Records to Be Retrieved. Re-enter FRM-40350 (Doc ID 1561652.1)

Last updated on AUGUST 04, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Attempting to query an Invoice in the Transactions Form and receive the following errors:

FRM-40301: Query caused no records to be retrieved. Re-enter

The same Invoice can be found in Account Details Form, the Details shows error:

FRM-40350: Query caused no records to be retrieved.

Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Transactions > Transactions
Query the transaction
F11 > Enter transaction number > CTRL+ F11.
Error: FRM-40301: Query caused no records to be retrieved. Re-enter

Navigation:  Collections > Account Details
Query the same transaction number in the Find Account Details window.
Account Details form is populated
Click Details button.
Transactions form is blank
Error: FRM-40350: Query caused no records to be retrieved.

Cause

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