Unable To Delete Intents In Email Center (Doc ID 1561686.1)

Last updated on MARCH 18, 2019

Applies to:

Symptoms

When attempting to delete an intent that is not displayed on the first page of the Intents Summary listing, the following error occurs:


XXXX - Intent has already been deleted.


Steps

The issue can be reproduced at will with the following steps:

1.  Email Center Administrator responsibility

2.  Navigate to Administration > Intents

3.  Select Next page

4.  Select an Intent

5.  Select Delete

Cause

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