Get NullPointerException when Clicking on My Account Tab as an External Candidate (Doc ID 1561761.1)

Last updated on MARCH 16, 2023

Applies to:

Symptoms

When clicking on My Account tab as an external candidate, the following error occurs:

ERROR
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Error Page
You have encountered an unexpected error. Please contact your System Administrator for assistance. Click here for exception details.

Excerpts of error stack received:

Exception Details.

oracle.apps.fnd.framework.OAException: java.lang.NullPointerException at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912) at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:886) at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:1009) at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211) at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:133) at
(..)

## Detail 0 ##

java.lang.NullPointerException at oracle.apps.irc.candidateSelfService.server.IrcCandidatePersonalAccountAMImpl.initReferralInfo(IrcCandidatePersonalAccountAMImpl.java:5144) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:190) at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:133) at
(..)


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to IrcVisitor.jsp page.
2. Click on My Account tab.
3. Get error message.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, external candidates cannot access their account.

Cause

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