Email Center: Edit Attachments jsp returns a blank screen - iemsa_attach.jsp
Last updated on FEBRUARY 06, 2018
Applies to:Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.
When selecting 'Edit Attachments' on the email Reply page, a new window pops but is totally blank and does not present any attachment details or information to edit.
The jsp at fault is: iemsa_attach.jsp
Expect the Edit Attachment page to be populated with existing attachment information and provide the user the ability to browse for and attach additional files.
The issue can be reproduced at will with the following steps:
1. Open an email
2. Select Edit Attachments
3. A blank page pops instead of the Edit Attachments page
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