City Tax Screen For Terminated PA Employee, Error: APP-PAY-72835: An error has occurred while retrieving Income Tax Rules set up at the GRE Level, for this assignment.
Last updated on DECEMBER 06, 2016
Applies to:Oracle HRMS (US) - Version 12.1.3 and later
Information in this document applies to any platform.
Error received on city tax screens for Pennsylvania employee
We have a terminated employee that needs to be reimbursed taxes. However, when you go into the City Tax screens and hit your down arrow you receive the following message:
User is date tracked to current date but we've narrowed it down to a 01-JAN-2012 issue. If you date track prior to that you do not receive the message. The Tax to be refunded is for Upper Macungie Twp.
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
- Federal tax form opens fine after clicking on OK in above error message box.
- Click on State Tax button - form opens fine
- Click on County Tax button - form opens fine
- Click on City Tax button - receive error message and City tax form does not show up.
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