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Price Protection Dashboard Agreement Error: "JBO-29000: Unexpected exception caught: java.lang.NoSuchMethodError" (Doc ID 1562074.1)

Last updated on FEBRUARY 01, 2022

Applies to:

Oracle Price Protection - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


Not able to Navigate to Price Protection Agreement from Price Protection Dashboard  


JBO-29000: Unexpected exception caught: java.lang.NoSuchMethodError

Full Error

oracle.apps.fnd.framework.OAException: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: java.lang.NoSuchMethodError, msg=oracle.apps.dpp.integration.server.DPPTxnLinesHelper.updateTxnLineWithItemInfo(Loracle/apps/fnd/framework/server/OADBTransaction;[Loracle/jbo/Row;)V
at oracle.apps.fnd.framework.OAException.wrapperException(
at oracle.apps.fnd.framework.OAException.wrapperException(
at _OAErrorPage._jspService(
at com.orionserver.http.OrionHttpJspPage.service(
at oracle.jsp.runtimev2.JspPageTable.service(
at oracle.jsp.runtimev2.JspServlet.internalService(

Steps to Reproduce

  1. Responsibility: Oracle Price Protection
  2. Navigation: Protection Dashboard
  3. Click on Transaction number
  4. Transaction detail never opens and gives the error to contact System Administrator


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