Error When Saving Promise To Pay - Function Not Available (Doc ID 1562369.1)

Last updated on JULY 24, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When entering and saving a promise to pay, the following error occurs, but doesn't prevent the promise from saving:


Function Not Available.  Contact System Administrator


Steps to Reproduce:

Responsibility: Collections Agent
Navigation
: Collections

  1. Enter a promise to pay and save.
  2. Receive the error, verify the promise is saved.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms