Requisition Action History Shows 'No Action Taken' When The Delegated Person Approves, When It Should Show 'Approve' (Doc ID 1562569.1)

Last updated on JANUARY 27, 2014

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When a Delegated approver (via direct Delegation or Delegation through a Vacation Rule) approves the notification for a Requisition the response in the action history shows 'No Action Taken' instead of 'Approve' in the Action Code.

Steps
1. Approver (say A1) creates vacation rule and delegates all types of notifications to another Approver (say A2)
2. Login to iProcurement
3. Create a requisition
4. Requisition requires  approval from A1 and the notification is routed to A2 automatically
5. A2 approves the requisition
6. Navigate to Requisition Summary > View > Action History

A2 is shown as the approver however their response has Action Code =  'No Action Taken'.

Cause

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