R12.1 Incorrect Accounting On System-generated Withholding Tax Invoice (Doc ID 1562666.1)

Last updated on JUNE 21, 2023

Applies to:

Symptoms

On : 12.1.3 version,

ACTUAL BEHAVIOR
---------------
Found that AWT accounting is using different accounts for Standard invoice and (AWT) System generated invoices.

EXPECTED BEHAVIOR
-----------------------
Expect that AWT accounts used in the flow to be the same

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup the AWT account as GL Account e.g. ABC.xxx
2. Use Automatic Offset with Balancing segment enabled
3. Use AWT setup to Create AWT distributions at Payment time
4. Use AWT setup to Create AWT auto-generated invoices at Payment time
5. Create and account an invoice having an Item line to e.g. DEF.xxx account
6. Pay the invoice and account the payment
7. The AWT accounting will be to DEF.xxx account, but the system auto-generated invoice will go to ABC.xxx account


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are not sure if the AWT accounting is correct.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.