My Oracle Support Banner

Broken Promise Callback Tasks Are Not Displayed (Doc ID 1562766.1)

Last updated on DECEMBER 15, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When Broken Promise tasks are created, when you right click on the open Broken Promise task from the UWQ in the Broken Promise: Bill To window.
When you click on the Task tab, nothing is displayed.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.