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After End Dating Customer's Bank Account, The Bank Account Disappears From The Screen (Doc ID 1562851.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Payments - Version 12.0.6 to 12.0.6 [Release 12.0]
Information in this document applies to any platform.

Symptoms

Find that after end dating a customer's bank account, the bank account disappears from the screen.

STEPS

The issue can be reproduced at will with the following steps:

1. End date customer's bank account as follows:

a) Query customer in AR > Customers Standard
b) Navigate to relevant account/site details.
c) Click the "Payment Details" tab
d) In the "Bank Accounts" region, enter an end date for bank account.
e) When the above steps are done, the bank account is no longer displayed.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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