Customer Organization Name Cannot Be Modified
Last updated on MARCH 08, 2017
Applies to:Oracle Receivables - Version 12.1.2 and later
Information in this document applies to any platform.
On : 12.1.2 version, Customers Module
Attempting to modify organization name the following error occurs.
"This record in table HZ_PARTIES cannot be locked as it has been updated by another user"
Steps to Reproduce:
Navigation: Customers > Customers > Query the customer
Double click the account name. The page prompt that you can modify the organization name.
Modify the name and save
The system prompt the error message "This record in table HZ_PARTIES cannot be locked as it had been updated by another user".
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms