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How To Move Indirect Sales Management Charge Back Batch in Pending Close Status to Close (Doc ID 1563020.1)

Last updated on AUGUST 01, 2023

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.


Indirect Sales Management charge back batch is still in pending close status even after payment.
Claim is created automatically but payment has to be done manually. After payment claim closes but the IDSM batch still remains in PENDING CLOSE status.

How to change the status to closed?


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