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Error When Trying to Open Compensation Plans that have an "&" in the Plan Element Name as a PDF File (Doc ID 1563078.1)

Last updated on MARCH 01, 2019

Applies to:

Oracle Incentive Compensation - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to open compensation plan documents that have an "&" in the plan element name, the following error occurs:


ERROR
-----------------------
"Adobe Reader could not open 'OIC_COMPLANxxxxxxxxx_out.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Plan Administrator -> Compensation Plan and Components -> Maintain Compensation Plans -> View Document

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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