Email Center - Create Button missing from the Resource Groups Tab on Email Center Administrator Responsibility. (Doc ID 1563210.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version,

Actual Behavior

The Resource Groups Tab, is showing without a 'Create' button.

Expected Behavior

The Resource Groups Tab to show with a 'Create' button.

Steps
The issue can be reproduced at will with the following steps:


(R) Email Center Administrator
(N) Resource Groups

Create button is missing.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms