Customers Workbench: No Match Returned on DQM Search. You Have to Click on Customer Tab to See Match Records after DQM Search on Customer Page
(Doc ID 1563305.1)
Last updated on FEBRUARY 07, 2019
Applies to:
Oracle Receivables - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
No Match Returned on DQM Search. You Have to Click on Customer Tab to See Match Records after DQM Search on Customer Page.
Steps to Reproduce: Responsibility: Receivables Manager Navigation: Customers > Customers (or Standard) Enter a full customer name (eg. Wine Company) and click Go No match returned. Click on the Customer Tab, now you will see the matched record.
If you use the wildcard to search (ex. Wine%), instead of the full name (Wine Company), then you see the match returned.
You have ArPrtySrchPG.xml 120.11.12010000.2
Changes
Cause
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