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Order Management Invoice Interface FAQ (Doc ID 1563415.1)

Last updated on JULY 02, 2021

Applies to:

Oracle Order Management - Version 12 and later
Information in this document applies to any platform.


WEBCAST: OM: June 18, 2013 Order Management Invoice Interface Overview Advisor Webcast Question and Answer Session.

PDF link:
Advisor Webcast Material: Order Management Invoice Interface Overview on June 18, 2013

Recording link:
Advisor Webcast Recording: Order Management Invoice Interface Overview on June 18, 2013

Questions For Customers After Viewing The Webcast Recording:
CONTINUE THE DISCUSSION: Order Management Invoice Interface Overview on June 18, 2013


Questions and Answers

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In this Document
Questions and Answers
 When are the RA_INTERFACE tables purged?
 Does “Set of lines” mean to a create ship set?
 In order line level invoicing, it was mentioned that either a single line or set of lines, so how can we create set of lines?
 Is the Order Management Order Header Invoice interface (invoice entire order) new for R12?
 What document number is used for customer acceptance?
 Can you please explain/show a bit about the revenue recognition process?
 How does MOAC affect the invoice interface process in R12?
 Is Credit Card Bank Account information passed from OM to AR as an attribute in interface table?  ie, if line level invoicing, Credit Card Number is populated for each line and then validated by Auto Invoice? 
 Can you burst an order into multiple invoices based on line item or type?
 Can one close RMA (referenced with sales order) and put into pending credit and then trigger to generate credit?
 If the order is not accepted by the customer within a Customer Acceptance scenario, how will the order workflow behave?
 Receivables transaction type is associated to both transaction source and order transaction type, which takes the precedence?
 After a sales order line is shipped, 2 interfaces are run.  What different functions do they perform?
 How can one set up the 3-way match i.e. delivery number or order number to be considered to create the invoice number?  How can one set this up?
 If OM is integrated with Advance pricing will all the discounts line are interfaced separately for each modifier or a collective line is processed?
 When are the RA_Customer_TRX tables cleared?
 Can you please explain shipment and fullfillment line. I'm not clear.
 Can we run a single AutoInvoice program for all operating units in one big setup.
 Are the discount lines treated as 'Revenue' or 'Expense'; in other words, the accounting for discount lines will be the Revenue Account? 
 Can we setup the invoice grouping based on the amount of the invoice. i.e. We do not want a single invoice crossing the threshold of 50000 for any invoice. The delivery may be done as a full line.
 How OM transaction type related to AR transaction type? What is the significance of both?
 In some cases it has been observed that the RMA line / invoice has a very nominal difference in the total amount due to tax or discount calculation which doesn’t allow the invoice to be interfaced.  How can this be fixed.

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