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Suspended/Interim Enrollments not Carried Forward as Expected (Doc ID 1563638.1)

Last updated on JUNE 10, 2021

Applies to:

Oracle Advanced Benefits - Version 12.1.2 and later
Information in this document applies to any platform.


After processing an initial life event, an enrolled plan is suspended and an interim enrollment is assigned as expected.

But when a subsequent life event is processed, the interim coverage is end dated even though the Profile Option BEN: Carry Forward Certifications is set to 'Yes'.

When second life event is processed, nothing should change.

The issue can be reproduced at will with the following steps:
1. Process Life Insurance Employee Change Life Event.
2. Enroll employee in Life - Supplemental Plan for 500000 and save enrollment.
See the enrollment is suspended and the interim is assigned.
3. Date track to a future date and process a Salary change life event.
4. Review enrollments and certifications.

- Life - Supplemental is still suspended
- Life Supplemental Decline is end dated so there is no interim coverage in place


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