My Oracle Support Banner

R12: Unable To Cancel Drop Ship Sales Orders Lines after Cancelling Associated Purchase Order Lines (Doc ID 1563677.1)

Last updated on SEPTEMBER 20, 2021

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


When attempting to Cancel drop ship sales order line after cancelling associated PO line, the following error occurs.


Cancel action at LINE_LOCATION Level is invalid for this document.

Steps to reproduce

1. Created sales order x with 1 line, and progress line to Awaiting Receipt.
2. Run requisition import.
3. Create PO and approve.
4. Cancel the PO line. PO status changed to Requires reapproval , closed.
5. Go back to sales order form, line 1.1 is not cancelled and when trying to cancel line 1.1, error occurs.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.