11i Model Routing Null pointer exception when returning to sales order line

(Doc ID 1563730.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Configurator - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Other
The CZ pool Model Routing is set up.  After Configurator Runtime is launched, the following error occurs when returning to the sales order line and saving the configuration.


ERROR
-----------------------

You have encountered an unexpected error. Please contact the System Administrator for assistance.

java.lang.NullPointerException
at oracle.apps.cz.runtime.AdapterHelper.postApplet(AdapterHelper.java:442)
at oracle.apps.cz.runtime.AdapterHelper.terminateResponse(AdapterHelper.java:308)
at oracle.apps.cz.runtime.AdapterHelper.terminateResponse(AdapterHelper.java:285)
at oracle.apps.cz.runtime.JRADAdapter.terminateResponse(JRADAdapter.java:656)
at oracle.apps.cz.runtime.SessionController.handleStartupError(SessionController.java:1139)
at oracle.apps.cz.runtime.SessionController.processRequest(SessionController.java:213)
at _oa__html._CZInitialize._jspService(_CZInitialize.java:107)
at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
at oracle.jsp.JspServlet.service(JspServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:662)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) 30 Pools to be setup with 30 different Apache entry-point ports. All of these should be up and running with 2 OACore JVMs each. The pools 1-29 will be for the assigned pools as per a spreadsheet with pool detail mapping
2) Need to register the pools via the API CZ_CF_API.REGISTER_MODEL_TO_POOL()
3) Set the profile "CZ: Add Model Routing Cookie." – Set to “yes” just now at user level ( Null Before)
4) Set the profile "BOM:Configurator URL of UI Manager" & “ASO : Configurator URL “ to point to the new Configurator URL
5) Add the Load Balance rewrite rules

6)create Order, launch configurator, and click finish - Encounter error

Cause

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