11i Model Routing Null pointer exception when returning to sales order line

(Doc ID 1563730.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Configurator - Version and later
Information in this document applies to any platform.


On : version, Other
The CZ pool Model Routing is set up.  After Configurator Runtime is launched, the following error occurs when returning to the sales order line and saving the configuration.


You have encountered an unexpected error. Please contact the System Administrator for assistance.

at oracle.apps.cz.runtime.AdapterHelper.postApplet(AdapterHelper.java:442)
at oracle.apps.cz.runtime.AdapterHelper.terminateResponse(AdapterHelper.java:308)
at oracle.apps.cz.runtime.AdapterHelper.terminateResponse(AdapterHelper.java:285)
at oracle.apps.cz.runtime.JRADAdapter.terminateResponse(JRADAdapter.java:656)
at oracle.apps.cz.runtime.SessionController.handleStartupError(SessionController.java:1139)
at oracle.apps.cz.runtime.SessionController.processRequest(SessionController.java:213)
at _oa__html._CZInitialize._jspService(_CZInitialize.java:107)
at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
at oracle.jsp.JspServlet.service(JspServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:662)

The issue can be reproduced at will with the following steps:
1) 30 Pools to be setup with 30 different Apache entry-point ports. All of these should be up and running with 2 OACore JVMs each. The pools 1-29 will be for the assigned pools as per a spreadsheet with pool detail mapping
2) Need to register the pools via the API CZ_CF_API.REGISTER_MODEL_TO_POOL()
3) Set the profile "CZ: Add Model Routing Cookie." – Set to “yes” just now at user level ( Null Before)
4) Set the profile "BOM:Configurator URL of UI Manager" & “ASO : Configurator URL “ to point to the new Configurator URL
5) Add the Load Balance rewrite rules

6)create Order, launch configurator, and click finish - Encounter error


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