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Unable to Pick Release Orders for Serialized Items. Error: Total serial numbers does not match the transaction quantity (Doc ID 156395.1)

Last updated on APRIL 16, 2018

Applies to:

Oracle Shipping Execution - Version 11.5.8 and later
Information in this document applies to any platform.
***Checked for relevance on 13-May-2015***

Form:WSHFRREL.FMB - Launch Pick Release Form

Executable:WSHPSGL - Pick Selection List Generation


Symptoms

Pick release ends with errors when ordered items are under serial control.

The Pick Selection List Generation log file shows the following

Error occurred in INV_Pick_Wave_Pick_Confirm_PUB.Pick_Confirm
FND_AS_UNEXPECTED_ERROR
(PKG_NAME=INV_Pick_Confirm_PUB)
(PROCEDURE_NAME=INV_TM_LAUNCH)
(ERROR_TEXT=Total serial numbers does not match the transaction quantity)



Other observations:
This issue is more likely to occur when you Launch Pick Release from the Shipping Transactions Form, as explained below.

Cause

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