R12:CE: Unable to Unreconcile a Check in Cash Management to be Voided (Doc ID 1564061.1)

Last updated on OCTOBER 23, 2015

Applies to:

Oracle Cash Management - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Unable to unreconcile a check in Cash Management that needs to be voided.

Imported a bank statement with a record that cleared a payment record and also included a Receipt for the return of the funds.  
The payment was rejected at the bank.  After the bank statement was imported and autoreconciliation was run, the user selected the payment, unreconciled it,
but did not immediately void the original payment.  The following day, the user found that the payment record had again updated to reconciled and was no longer
able to select and unreconcile.User modified the Type on the payment to 'Misc Payment' and was apparently able to reconcile it with the receipt but that does not
release the 'reconciled' status on the payment which is what is needed in order for the payment & invoice to be cancelled.
 
 

Cause

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