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Payable Open Interface Import Is failing With ORA-00600 [12337] (Doc ID 1564196.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Database - Enterprise Edition - Version 10.2.0.4 to 11.2.0.3 [Release 10.2 to 11.2]
Oracle Payables - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

  1. A Payables open interface import fails with the following error:

    .....
    *** SERVICE NAME:(<SERVICE_NAME>) 2013-06-18 06:42:32.067
    *** MODULE NAME:(<MODULE_NAME>) 2013-06-18 06:42:32.067
    *** ACTION NAME:(<ACTION_NAME>) 2013-06-18 06:42:32.067

    Dump continued from file: <ADR_base/diag/product_type/product_id/instance_id>/trace/<SID>_ora_<INCIDENT_NUMBER>.trc
    ORA-00600: internal error code, arguments: [12337], [], [], [], [], [], [], [], [], [], [], []

    ========= Dump for incident 38596 (ORA 600 [12337]) ========

    *** 2013-06-18 06:42:32.068
    dbkedDefDump(): Starting incident default dumps (flags=0x2, level=3, mask=0x0)
    ----- Current SQL Statement for this session (sql_id=<SQL_ID>) -----
    < Failing statement is a select from OE Payables tables>


  2. Review of the generated tracefiles reveals a call stack similar to:

    ... <- evaopn3 <- evareo <- expepr <- qkesEval_Int <- qkesEvalPred <- kkoecp <- kkerfp <- kkestGetMCOpns <- kkestAddMCPredToCtx <- kkestAddAppToMCCtx <- kkestBuildMCCtxFromApp <- kkecdn <- kkotap <- kkoiqb <- kkooqb <- kkoqbc <- apakkoqb <- apaqbdDescendents <- apaqbdList <- apaqbd <- kkofkrSetup <- apadrv <- opitca <- kksFullTypeCheck <- rpiswu2 <- kksLoadChild <- kxsGetRuntimeLock <- kksfbc <- kkspsc0 <- kksParseCursor <- opiosq0 <- kpooprx <- kpoal8 <- ...

Changes

 No changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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