SFM Event Queue Manager Performance Issue (Doc ID 1564837.1)

Last updated on MAY 24, 2016

Applies to:

Oracle Service Fulfillment Manager - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Support Codes

ACTUAL BEHAVIOR
---------------
The SFM Event Queue Manager is processing messages in READY state very slowly


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms