Last updated on APRIL 06, 2017
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
Attempting to create a refund for more than the amount of a receipt and receive the following error:
APP-AR-4667252: You Cannot Refund More Than The Receipt Amount
The steps followed are the following:
1. Create the receipt R1 with amount $1000.
2. Create the receipt R2 with amount $1000. Apply the R1 receipt to R2 receipt - Now the Total Amount is $2000
3. Create a refund for R2 receipt. Get the above error.
The original receipt amount of the receipt in question is $800.
You attempt to start a refund for $900 (this amount includes a Credit memo application for $100)
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms