How Can the Create Contact Page Be Personalized in Release 12 to Show the Related Current Account as it Shows in Release 11i? (Doc ID 1564867.1)

Last updated on JUNE 02, 2021

Applies to:

Goal

How Can the Create Contact Page Be Personalized in Release 12 to Show the Related Current Account as it Shows in Release 11i?

In Release 11i:
Responsibility:  Receivables
Navigation:  Customers > Standard
Query the Customer
Open an Address
Go To:  Contacts Tab
Click on Last Name List of Values (LOV) > There is a LOV to Select available Contacts

In Release 12:
Responsibility:  Receivables
Navigation:  Customers > Customers
Query the Customer
Click on Account Description hyperlink
Click on Address Details
Go To:  Communication Tab
Click on Create Contact


How can this page be personalized to show what contacts are defined at the header level as it does in Release 11i?

Solution

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